Our Commitment
Carefinity is committed to making this website usable and welcoming for everyone, including people with visual, hearing, motor or cognitive disabilities. Accessibility matters to us because many of the people who visit this site are older adults, family caregivers, or people living with a disability themselves.
Standard We Aim For
This website has been designed and built with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as its target.
Measures Taken
Accessibility has been considered during design and build, including:
- Using semantic HTML with a logical heading structure on every page;
- Checking colour contrast for text, buttons and interface elements;
- Making all interactive elements reachable and operable by keyboard;
- Providing visible focus indicators;
- Writing descriptive alternative text for meaningful images;
- Respecting the operating system’s reduced-motion preference.
Accessibility Features
- A “Skip to main content” link is the first item reachable by keyboard on every page.
- The navigation menu, accordions and forms can be operated entirely with a keyboard, and the mobile menu can be closed with the Escape key.
- Form fields have visible labels, and error messages are announced to screen reader users.
- Body text is set at a comfortable size with generous line spacing, and the page reflows without horizontal scrolling when zoomed or viewed on a small screen.
- If you have set your device to reduce motion, animations on this site are switched off.
Known Limitations
Some parts of this website rely on third-party services that we do not control, including our appointment scheduling provider. The accessibility of those services is determined by their providers. If you have difficulty booking a consultation online, please contact us and we will arrange a time with you directly by phone or email.
Compatibility
This website is intended to work with recent versions of common browsers on desktop and mobile, used together with assistive technology such as screen readers, screen magnification and speech recognition software.
Feedback
If you come across something on this website that is difficult to use, or if there is information you cannot access, we would genuinely like to hear about it. Please tell us what happened, which page you were on and what you were trying to do, and we will do our best to help and to fix the problem.
Alternative Ways to Reach Us
If any part of this website is not working for you, you are always welcome to contact us directly instead.
- Phone: (XXX) XXX-XXXX
- Email: hello@carefinity.com
- Office hours: Monday – Friday, 9:00 AM – 5:00 PM
Our contact page also has an enquiry form, and we are happy to respond by whichever method suits you best.
Review of This Statement
We review this statement periodically as the website changes, and whenever we make a significant update to how the site works.